Avaya 5410 phone setup

Start by changing greeting 1. Press 1 to change your greeting 1. If you would like to listen to your current greeting one, Press 0. Step 6: To re-record your message, press 1. Once you hear the tone, begin recording your new greeting 1. If you are happy with your recording, press , if you want to edit your greeting, press 1. Step 7: Once you have a greeting that you are happy with, press the pound key to approve it.

Press 1 to use this greeting for all calls. The following video will step you through the process of setting your greeting for your answering machine Avaya.

If you want to have more than one greeting, follow the above steps and record a greeting for greeting 2, greeting 3, etc. You can choose to have separate greetings depending on your situation. For example, you could have a different greeting for internal and external calls. You could also have a greeting that you would use when you are on holiday or off work during the weekend.

The next column over will now display all your users and extensions. Look at your extensions and right-click on one that is available. A blank form will appear in your right-hand column. This is where you are going to enter the information for your new extension.

Enter the first and last name of the person you are assigning the extension to at the top with no space between the names. Here you can turn voicemail on or off by selecting the appropriate box. Use t or u to cycle through the pages. Press Admin or Admin1.

Use the t or u buttons to cycle through the pages. If the function requires some data to be entered, [ is shown at the bottom of the display. Enter the data using the telephone keypad.

The upper part of the display shows the functions currently assigned to each key. Press the function key against which you wish to program the new function. Replacing these will lock the phone for further programming until reset through the telephone system by your System Administrator.

These are available from your reseller and from: support. Some of these features are default features e. SpDial, Log, Option and Label. Others are functions that can only be programmed by your System Administrator. Consult your System Administrator for a complete list and which functions have been allocated to you. Two of these functions appear as Admin and Admin1. These two functions allow you program other functions the most commonly used against other Feature Keys.

They typically appear on the display panel as shown opposite. Replace the handset. Pick up the handset and talk. To change from the handset to the Speakerphone 1. Press Speaker button 2.

How to Mute a call To preventing the other person on the line from hearing you: 1. Press Mute. The indicator next to the Mute button lights when Mute is active. To reinstate two-way conversation, press Mute again. How to listen to your voice Messages 1. Your red Message lamp turns on when a caller has left a voice message for you.

You will be greeting with a voice message. How to Hold a call The Hold feature puts an existing call on hold until you can return to it. To return to a held call: 1. Press the Call Appearance button of the held call. Call Handling How to Transfer a call The Transfer feature allows you to transfer a call from your telephone to another extension or outside number. With a call in progress, press Transfer.

When you hear dial tone, dial the number to which the call is to be transferred. If the called party accepts the call, press to complete the transfer. If the called party does not wish to accept the call, press. To return to the original caller, press. How to create a Conference call The Conference feature allows you to conference other parties into a call. To create a conference call: 1.

With a call in progress, press Conference to place the call on hold. Dial the number of the person you want to add to the call. Wait for an answer and press Conference again to add the other party to the conference. If the called party does not answer or does not want to join the conference, press o e r 4. Repeat steps 1 through 3 to add other people to the conference. To add a new incoming call to an active conference: With a conference in progress, a new call arrives. Answer the new call by pressing its Call Appearance button.

System Features Default Feature Codes The following are the normal default feature codes available to all users. Your System Administrator may add additional codes for other features and for speed dials. The N, where shown, should be replaced by the appropriate number. Quick Links. See also: Manual , Quick Reference Manual. Table of Contents. IP Office. Previous Page. Next Page. Avaya ip office telephone system user guide , 38 pages.

Page 7: Call Appearance Keys This would severely restrict the use of features such as conference and transfer.

The light associated with this Speaker: Access the speakerphone. When you locate the Redial and select from up to one of the last ten numbers that you Drop. Page Headset Working Speaker. The LED beside the button illuminates. Headset and talk. Speaker again. The LED beside the button goes out. Page Speed Dial Call Appearance button will drop the first call. To transfer a held call see Transfer on page The Speed Dial screen is displayed.

Page Transfer Conference. The existing call is put on hold. Message button to retrieve your messages and follow the prompts. Conference and then Conference again. Page Speed Dials Where a dialing prefix is required for example a an external line access digit; usually 9 then that prefix must be part of the speed dial number. The Soft Key. A request Cancel to exit without deleting. Done to return to the speed dial list.

Soft Key.